Business Contracts:

ALNISA SURGICAL INSTRUMENTS.  believe in the highest moral value and business ethics. Once a contract is made with a customer, we execute it in its true and lateral spirit to the entire satisfaction of the client. because customer satisfaction is the most cherish reward for us.

PRICES:

Prices are stable, however, it is subject to change due to steel prices increase in international market.

FREIGHT & SHIPPING CHARGES:

Freight and shipping charges may be added depending on the nature of delivery, unless otherwise stated

LOSS OR DAMAGE POLICY:

A great deal of effort is made on packing customer order with great care, customer inspect the merchandise thoroughly for any loss or damage immediately on receipt and file claim with the forwarding agent. Concealed loss or damage must be reported within 3 days upon receipt.

MINIMUM ORDERS :

We require a minimum order of US$ 1000 to process a delivery.

PAYMENT TERMS:

We require an advance payment of 50% of the face value of total order. Rest of the payment shall be made before the delivery, during which the customer is open lo examine their delivered items. All goods remain property of ALNISA SURGICAL INSTRUMENTS. until paid in full.

RETURNS AND TECHNICAL SUPPORT:

No returns are accepted without prior notices. Please call us to obtain your invoice number. We reserve the right to examine returned goods before issuing credit. Special order products or goods sold on a non-return basis may not be returned. Returns must be made within 21 days of the invoice date. Our services team will carry out all repairs quickly and reliably.